Drive-In – Frequently Asked Questions
- Upon arriving, you’ll be provided with an FM radio channel to tune into as well as a program booklet.
- Please arrive early. There is NO LATE ADMISSION to the performance.
COVID-19 SAFETY STATEMENT
We have taken enhanced health and safety measures for you, our artists, and employees. You must follow all posted instructions while attending our Drive-In performances. Drive-in performances are permitted during any level of Ontario’s new colour-coded COVID-19 response framework.
An inherent risk of exposure to COVID-19 exists in any public place where people are present. COVID-19 is an extremely contagious disease that can lead to severe illness and death. According to the Public Health Ontario, senior citizens and guests with underlying medical conditions are especially vulnerable. By attending our drive-in performances, you freely assume all risks, harm, injury or illness related to exposure to COVID-19.
Where do the drive-in performances take place?
The drive-in performances take place at New Life Church in Collingwood – 28 Tracey Ln. Doors will open at least 1 hour prior to each event to ensure timely positioning of all the vehicles.
Are the performances live?
Yes, each performance takes place live with all artists performing at New Life Church’s acoustically-sound auditorium. Digital audiences will also be able to watch a simulcast of the performances live from their homes.
Where do I park?
All cars will be carefully positioned throughout the New Life Church’s spacious parking lot, in order to ensure an optimal viewing experience from all angles. Upon arrival on the church premises, parking attendants will guide your vehicle to the next available position.
All spaces are first-come-first-served in their respective section. All guests will remain in their cars for the duration of the opera. Guests are expected to wear face coverings if they need to leave their cars for any reason such as visiting the restroom.
A special VIP section will be reserved for sponsors closer to the screen.
How many tickets should I buy? How many people can I bring in my car?
What kind of vehicle can I bring?
How will I listen to the performance?
My car does not have an FM stereo. How will I be able to listen to the performance?
Can I leave my car on during the performance?
Most cars have a push button that allows you to operate accessories without turning on the engine. Be mindful of taking your foot off the brake pedal as a courtesy to those patrons behind you.
What is your ticket refund or ticket transfer policy?
You may transfer your ticket to someone else by sending them the print-at-home ticket that your receive from us.
Note: All drive-in tickets are for one-time use only and are scanned upon entry.
Are there any daytime drive-in performances?
Will restrooms be available?
Will there be concessions sold on site?
Can I ride my bike? Motorcycle? Walk?
Can I take an Uber/Lyft?
I have a convertible. Can I put the top down?
Can I bring my children?
What if I need to leave during the performance?
What if it rains?
What if it is too hot?
What if I am late?
If I buy multiple passes how can I make sure we are parked together?
I ordered a drive-in ticket, but didn't receive my QR code in the email. What should I do?
Some patrons have reported that the QR code is showing as a “broken image link icon” or not showing up at all in their ticket email. This may be related to their email client. Several email clients have a setting for whether to automatically download images in emails. If this is disabled, the QR code won’t show in the email.
However, you should have also received a PDF ticket as an attachment in your ticket email. Please double-check if the QR code shows up in this document, as this is all you would need to print out and display upon arrival.
If you are missing the QR code in your email and have not received a PDF ticket attachment, please contact email@example.com so that we can find an alternative way to send you the ticket.
Will tickets be available for purchase on the night of the performance?
Do I need to wear a face covering?
Can I bring my dog(s)?
What health precautions are staff, artists and crew taking?
The artists and crew are following strict protocols which include frequent testing, sanitation, and social distancing which is applied during the staging of each event.
What if I cannot make it? Will the performance be live-streamed?
Can I smoke?
Are parking spaces assigned? Can I pay more to reserve my spot?
Can I leave and come back?
What if I need assistance during the event?
Can I record the performance?
How did you settle upon these ticket prices?
Each of our drive-in events are competitively priced and offer more value than what you would typically find at a drive-in event:
- Our outdoor screen size is massive at 900 square feet
- We invite artists, film producers and other special guests to join us live on a makeshift outdoor stage, to get a ‘behind-the-scenes look’ prior to each concert/film screening.
- $10 from every drive-in ticket goes to charity – Unison Benevolent Fund
- There is no limit to the amount of people in one car (as many people as their are seatbelts)
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Collingwood Summer Music Festival
4-115 First St., Suite 437
Office: (705) 300-2405
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